VIA Metropolitan Transit will provide fare-free rides to area warming centers as long as they remain open during the extreme weather.

Persons traveling to or from an area Warming Center using bus service; VIA Link (within the northwest, northeast, and south zones); or VIAtrans service, can travel fare-free beginning TODAY, Wednesday, Feb. 1, 2023, for as long as warming centers remain open. Please alert the operator when boarding the bus or a VIA Link van that you are heading to a Warming Center. Alert your reservation agent when booking a VIAtrans trip.

Anyone going to a warming center should bring clothes, supplies and medicine. Visit sanantonio.gov’s Winter Storms and Extreme Cold page for the latest information regarding the City’s warming center locations. Persons with disabilities and/or elderly individuals needing emergency transportation to an area warming center should call 311 toll free to request a trip. VIA is one of several transportation providers supporting local emergency operations. Emergency trips cannot be arranged directly with VIA. Please call 311.

VIA continues to monitor forecasts and travel conditions that could impact VIA services, including frigid temperatures and icy roads.

Bus, VIAtrans, and VIA Link services will continue to operate as long as it is safe to do so, and there are no planned service disruptions at this time. Route detours and schedule adjustments due to severe weather will be announced on VIAinfo.net’s Newsroom, on VIA’s social media channels (Facebook, Twitter, Instagram), and through local news. Visit our Service Alerts for a list of all current detours.

We ask that customers please monitor for service and weather updates, and plan accordingly, including building in extra time for travel and dressing warmly. Customers can also call the VIA goLine at (210) 362-2020 for information.