VIA Transit Police are committed to keeping our riders, employees, and the community safe.
The VIA Transit Police are a dedicated group of officers who provide a variety of law enforcement and public safety services anywhere VIA goes.
Your safety is VIA’s first priority.
VIA provides 36 Million Passenger trips a year, and the VIA Transit Police Department is here to help keep those trips safe.
The department works with other local law enforcement agencies to provide a variety of public safety services, while developing the most effective means to ensure VIA customers and the public feel welcome and safe when riding VIA.
Officers are licensed peace officers, with the same rights, duties, and obligations of all Texas peace officers. They are certified by the Texas Commission on Law Enforcement (TCOLE), and trained in de-escalation, and mental health crisis intervention.
VIA Transit Police go everywhere VIA goes, covering about 98% of Bexar County with 14 member cities and unincorporated areas of the region that together span 1,208 square miles – the second-largest transit service area in Texas.
VIA Transit Police officers patrol and maintain a presence at VIA facilities, offices, transit centers, shelters, and stops, and along the routes, roads, and highways, where VIA operates.
Officers conduct pro-active checks of buses, transit facilities, bus routes, and respond to calls for security as needed.
VIA’s Bicycle Patrol travels the Downtown San Antonio area to monitor activity at and around bus stops and shelters.
Throughout their service with VIA, officers are required to attend continuing education, training, and recertification courses to enhance best practices, updates on law enforcement technology, and strengthen conflict resolution skills.
VIA Transit Police Officers work to educate the community through ongoing outreach and education efforts. They regularly attend public meetings, speak at area schools about safety, and host students who visit VIA to meet with officers and staff, and learn about the different roles within the department
VIA’s Bicycle Patrol travels the Downtown San Antonio area to monitor activity at and around bus stops and shelters.
With thousands of daily passengers, VIA is committed to providing safe, secure and reliable service. VIA hired its first officers in 2002, today has a department of 30 officers, and is currently seeking more Superheroes to join the force. Visit the VIA Employment page for details.
Did you know?
VIA Transit Police officers serve a population of more than 1 million residents and cover more than 1,200 square miles in San Antonio and Bexar county.
VIA Transit Police officers are certified by the Texas Commission on Law Enforcement, are trained in de-escalation and mental health crisis intervention.
VIA participates in the “See Something, Say Something” safety awareness campaign, designed to encourage agency employees and members of the public to be aware of their surroundings and to report suspicious activity to proper law enforcement personnel.
The VTPD enforces applicable federal, state and city laws, as well as VIA Police policies and procedures
In 2019, VIA Transit Police earned statewide accreditation recognition for their dedication to service, through compliance with more than 168 Texas law enforcement best practices criteria. The VTPD was one of only two Transit Police departments in the state to receive the distinguished award from The Texas Police Chiefs Association.
For questions or comments about VIA Service, call the VIA goLine at (210) 362-2020.
For safety or security concerns, call the Transit Police Department’s Emergency Safety and Security line at (210) 362-2439.